A Facebook user has publicly accused MTN Nigeria of poor network service following the death of a 43-year-old man identified as Mr. Nwatu, alleging that he was unable to contact his family while experiencing a medical emergency.
In a lengthy post shared on Facebook, Ivan Eagle Lawson claimed that the incident occurred in Minna, Niger State, where the deceased reportedly experienced severe chest tightness, shortness of breath, and weakness shortly after returning home from church.
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According to Lawson, Mr. Nwatu attempted to contact his wife through WhatsApp and by phone using the MTN network, but his calls and messages allegedly failed to connect despite having an active data subscription.
The Facebook user alleged that Mr. Nwatu repeatedly tried to regain network access by switching airplane mode on and off, but his messages remained pending.
Lawson further claimed that the deceased had an Airtel line, but the phone was out of battery at the time.
According to the account, neighbors eventually forced their way into the house after becoming concerned when Mr. Nwatu failed to respond to knocks on his door. They reportedly found him lying on the bedroom floor in distress.
... claimed that before he could be transported to the hospital, Mr. Nwatu began convulsing and later died.
Lawson said the deceased was 43 years old and is survived by his 36-year-old wife, a teenage daughter, and two young sons under the age of nine.
He wrote: “MTN Nigeria thankyou very much for k!IIing Mr. Nwatu, based in Minna.
My very good follower’s husband.
Thankyou very much for ensuring that his WhatsApp calls and phone calls weren’t connecting when he started feeling chest tightness and weakness of his legs, and tried to call for someone to carry him to the hospital.
Thankyou very much for making a 36 year old woman a widow with 1 teenage daughter and 2 boys under 9 years old.
Mr. Nwatu woke up healthy this morning, went to church with his wife and after service by 2pm, returned home alone, leaving his both youngest kids with the wife who was attending some church women group get-together.
His 13 year old first daughter is currently in boarding school in Lagos.
What Mr. Nwatu didn’t immediately tell his wife was that he was beginning to have shortness of breath as he sat in the keke-napep back home.
What Mr. Nwatu didn’t tell his wife was that there was a persistent ringing sound behind his ears and a dull throbbing headache around his occiput.
Mr. Nwatu got home, took a paracetamol and tried to sleep but started feeling a crushing weight on his chest.
He tried to stand up and stroll to the kitchen thinking it was hunger; and realized his legs couldn’t support his body and he was laboring to breathe.
He opened his WhatsApp and tried to call his wife, but there was no network reception.
He texted her and it didn’t go.