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Callup Technology’s Customer Service Analyst Arraigned Over Alleged N75m Fraud -By Paul Sanusi

The Inspector General of Police has charged a customer service experience analyst with Callup Technology Services Limited, Confidence Ejor, before a Federal High Court, Lagos, over an alleged N75 million fraud involving 

Ejor was charged before the court presided over by Justice Friday Ogazi, today, on alleged four counts charge bordering on cybercrime, money laundering and fraudulent conversion arising from alleged manipulation of the company’s payment system.

According the prosecutor, Momoh Y. Bello, the defendant, who was employed by Callup Technology Services Limited as a Customer Service Experience Analyst, allegedly exploited loopholes in the company’s core payment system on June 16, 2026.

The prosecutor alleged that Ejor, alongside other persons said to be at large, processed customers’ bookings by debiting the company’s wallet instead of the customers’ individual wallets.

The alleged scheme, according to the prosecutor, resulted in the conversion of approximately N75 million to the personal benefit of Ejor and his alleged accomplices.

She was alleged to have transfered and kept the alleged illicit funds into her account in Ejor’s name with some private accounts.

The prosecution said the defendant knew, or ought to have known, that the funds constituted proceeds of an unlawful act.

She was further alleged to retaining the N75 million proceeds belonging to Callup Technology Services Limited, despite allegedly knowing that the funds formed part of proceeds of an unlawful act.

The prosecutor also alleged that Ejor fraudulently converted the N75 million belonging to the company with the intention of permanently depriving the owner of the funds.

The defendant’s alleged unlawful financial acts, according to the prosecutor are contrary to section 14(4) of Cybercrimes (Prohibition, Prevention, Etc) Act, 2015 (as Amended) 2024 and punishable under the Section 14(6) of the same Act. Sections 18(2)(d) Money Laundering (Prevention and Prohibition) Act 2022 and Punishable under Section 18(3) of the same Act. And Section 383 (2)(a) of the Criminal Code Act Cap. C38 and punishable under Section 390(7) of the same Act. 

Meanwhile, the defendant has denied the allegations and pleaded not guilty to the four counts charge.

Based on her not guilty plea, the prosecutor asked for a trial date, as well, prayed the court to remand her in custody pending the determination of the charge.

However, the defendant through her lawyer, told the court that she had filed a bail application and same has been served on the prosecutor. The submission which was admitted by the prosecutor, who informed the court that he served with the application on August 17, and still have time to respond to it.

The prosecutor however prayed the court to do justice to the application judiciously and judicially.

However, Justice Ogazi after listening to the defendant’s lawyer submissions on the bail application, adjourned matter to Friday for ruling.

The judge thereafter ordered that the defendant be remanded at the PFSU’s custody, as requested by the defendant’s counsel, pending ruling on the bail application.

Charges against the defendant reads: “That you Confidence Ejor ‘F’ and others now at large on or about 16th June, 2026 in Lagos within the jurisdiction of this Honourable Court while in employment of Callup Technology services Ltd as Customer Service Experience Analyst knowingly and without lawful authority fraudulently manipulates and take advantage of loopholes in Callup Technology services Ltd Core payment system by debiting Callup’s wallet to process orders from customer, instead of debiting the wallets of the customers wherein you and your cohorts converted total sum of N75,000,000.00 (Seventy-Five Million Naira) to your personal use and benefit thereby committed an offence contrary to Section 14(4) of Cybercrimes (Prohibition, Prevention, Etc) Act, 2015 (as Amended) 2024 and punishable under the Section 14(6) of the same Act. 

“That you, Confidence Ejor ‘F’ and other at large on or about 16th day of June 2026, at Lagos State, within the Jurisdiction of the Federal High Court, while in employment of Callup Technology services Ltd as Customer Service Experience Analyst, with intent to defraud, did exploit a technical loopholes in the payment system of callup Technology services Ltd by processing bookings under the company’s own callup profile instead of debiting the actual customers’ wallet, while the proceeds of the transaction valued at N75,000,000.00 were transferred into your account number 6390570700 with account name Confidence Ejor domiciled with Moniepoint Micro finance bank Ltd and other privates accounts and converted the said sum to your personal use and benefit the funds you knew or ought to have known formed part of the proceeds of unlawful act and thereby committed an offence contrary to Section 18 (2) (b) Moncey Laundering (Prevention and Prohibition) Act 2022, and punishable under Section 18(3) of the same Act 

“That you Confidence Ejor ‘F’ and other at large on or about the 16” day of June 2026, within the Jurisdiction of the Federal High Court, while in the employment of Callup Technology services Ltd as Customer Service Experience Analyst, with intent to defraud, did retain proceeds of booking transactions valued at rate of Seventy-Five Million Naira (N75, 000, 000. 00) belonging to Callup Technology services Ltd funds which you knew or ought to have known formed part of unlawful act, thereby committed an offence contrary to Section 18(2)(d) Money Laundering (Prevention and Prohibition) Act 2022 and Punishable under Section 18(3) of the same Act. 

“That you Confidence Ejor ‘F’ on or about the 16th day of June 2026, within the Jurisdiction of the Federal High Court, while in employment of Callup Technology services Ltd as Customer Service Experience Analyst, with intent to permanently deprive the owner, did fraudulently converted proceeds of booking transactions valued at Seventy-five million Naira (N75, 000, 000.00) belong to Callup Technology services Ltd and thereby committed an offence contrary to Section 383 (2)(a) of the Criminal Code Act Cap. C38 and punishable under Section 390(7) of the same Act.