PalmPay, Africa’s leading neobank and fintech platform, has credited the trust and loyalty of its customers for its rapid growth as the platform surpassed 40 million users in Nigeria.
Launched in 2019, PalmPay has transformed from processing its first transaction to powering millions of daily transactions across the country.
The company said user confidence has been the central driver of its success, enabling it to expand financial access and deliver reliable digital banking solutions.
“PalmPay was built on the belief that banking should be accessible to everyone, safe, easy, and rewarding,” said Chika Nwosu, Managing Director.
“Over the last six years, we’ve earned the trust of our users, and their impact stories remind us that our solutions are not just about technology, but enabling smarter banking habits tailored to individual needs.”
PalmPay highlighted that its solutions have helped families manage money more effectively, enabled small and medium enterprises to scale, and supported everyday users in building financial stability.
The company emphasised that this user trust continues to inspire its commitment to making banking smarter, simpler, and more inclusive.
To mark the six-year milestone, PalmPay launched the Lucky Wish Campaign, running from September 12 to 29, 2025. The campaign is designed to spotlight user stories and reward loyal customers with prizes including Apple AirPods, Samsung A16, and iPhone 17 Pro.
In addition, the ongoing Hustle Grant Campaign continues to recognise entrepreneurs leveraging PalmPay’s platform to grow their businesses.
Nine winners will be announced by September 26, each receiving N500,000 to expand their enterprises.
Looking ahead, PalmPay reaffirmed its focus on powering the future of digital banking in Nigeria by combining innovation, impact, and customer-driven solutions.
The company noted that the trust of its users will remain the foundation of its growth strategy as it continues to expand its footprint in Africa’s competitive fintech sector.