The National Emergency Management Agency (NEMA) says it is strengthening its partnership with State Emergency Management Agencies (SEMAs) and Community-Based Organisations
By Blessing Odega
The National Emergency Management Agency (NEMA) says it is strengthening its partnership with State Emergency Management Agencies (SEMAs) and Community-Based Organisations (CBOs) for effective and enhanced disaster management
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NEMA Director-General (D-G) Mrs Zubaida Umar made the disclosure on Friday in Jos at the 2025 customer service week celebration with the theme ‘Mission: Possible’.
Umar, who was represented by Dr Abdulrazaq Adebiyi, NEMA North Central Zonal Director, said that the agency had intensified efforts to enhance service delivery.
The D-G said that the agency was building capacities for first responders and integrating advanced early warning systems.
She stressed the need for continuous improvement in logistics, communication, and inter-agency collaboration.
Umar added that maintaining high standards of service would not only save lives but also reinforce public confidence in the national emergency response system.
Meanwhile, Mrs Bintu Wana, Head of Operations, NEMA Jos Operations Office, reaffirmed the agency’s commitment to quality service delivery.
Wana said that quality service remained the foundation of effective disaster management.
The head of operations challenged the agency to remain accountable, listen to feedback and improve on its services.
“Disaster management is not just about reacting to crises; it is about being prepared, coordinated, and service-orientated.
“Quality service is what transforms a rescue operation into a life-saving mission,” she said.
The News Agency of Nigeria (NAN) reports that the various stakeholders at the event pledged to deepen their cooperation with the NEMA and share expertise to enhance the nation’s disaster readiness. (NAN) (http://www.nannews.ng)